Your entire workplace, managed as one secure system.
Secure Workplace is our fully managed service for growing businesses. We run your service desk, identities, devices, Microsoft 365 or Google Workspace and threat protection together, and prove the state of it every month.
One agreement. Everything required to stay secure and productive.
Service desk
- Unlimited remote support, L1 to L3
- Available 24/7, 365 days a year
- 15-minute response to critical issues
- A named account manager
Identity
- Single sign-on for supported apps
- MFA for every user, phishing-resistant for admins
- Conditional Access or Okta policies
- Automated onboarding and offboarding
Devices
- Intune for Windows, Jamf for Mac
- Zero-touch setup with Apple Business Manager and Autopilot
- Disk encryption and patching
- No local admin rights by default
Workspace & servers
- Microsoft 365 or Google Workspace administration
- Tenant hardening to a documented baseline
- Email security and SPF, DKIM, DMARC
- Servers and network devices managed remotely
- Backup, proven by test restores
Threat protection
- EDR on every device
- 24/7 managed detection and response
- Identity threat detection for Microsoft 365
- Security awareness training
Visibility
- Business password manager
- Monthly security scorecard
- Quarterly business review
- Rolling 12-month roadmap
We resolve existing gaps first, then keep your environment compliant.
Onboarding follows a documented plan. We take inventory of every account and device, apply our baseline in phases so nothing breaks, and finish with a before-and-after score.
Onboarding is complete when your environment meets the IDrovance Secure Baseline:
- 100% of users on MFA, phishing-resistant for admins
- SSO on every supported app
- No standing global admins
- 95%+ of devices enrolled and encrypted
- 100% EDR coverage
- SaaS backup verified by a real restore
- DMARC at quarantine or reject
- Offboarding documented and tested
Published response times, measured every month.
We report our real response times in your monthly scorecard. If we miss our P1 or P2 targets two months in a row, you can leave with 30 days' notice.
| Priority | What it means | First response | Hours |
|---|---|---|---|
| P1 · Critical | Security incident, company-wide outage, executive locked out before a critical event | 15 minutes | 24/7 |
| P2 · High | A team or key person blocked, no workaround | 1 hour | 24/7 |
| P3 · Normal | One person affected, workaround exists | 4 hours | 24/7 |
| P4 · Request | New access, software, how-to, scheduled change | 1 business day | Business days |
Security alerts are monitored 24/7 by a dedicated security operations center and escalated immediately to IDrovance engineers.
Co-Managed Security
For companies with their own IT team. We add EDR with 24/7 response, identity threat detection, SaaS backup, patch and vulnerability management, after-hours overflow support and a monthly security scorecard. Your team stays in charge.
Talk to us about co-managed →Growing businesses, in the cloud or on-premise
Office-based, hybrid and remote teams running Microsoft 365 or Google Workspace, Okta or Entra ID, Macs and Windows PCs, and the servers and networks that support them. Typically facing a SOC 2 audit, a customer security review, a cyber insurance renewal or rapid growth.
Industries we serve →Find out where you stand in 10 days.
A Secure Workplace Assessment scores your identity, devices and Microsoft 365 or Google Workspace environment and delivers a 90-day remediation plan. Read-only access. Fixed fee.